Friday, September 10, 2010

Feel Good Friday: Wedding Karma Part II

Unlike a mother with her children, I do NOT like all my brides the same. I like almost all of them, but some I REALLY like.

About a year and a half ago I met a bride, K.D., who already had a dress she had ordered from another store. It was a pretty dress, in fact I had the same style in my store. But pretty wasn't what this girl was going for - she wanted stunning!

Now this I can provide! I immediately pointed her in the direction of an ornately embroidered gown, styled after an opulent Amalia Carrara for Eve of Milady dress that has been featured on Say Yes to the Dress and in many bridal magazines. Our version of the gown by a lesser known designer was about 1/6th of the price, but without compromising quality. Swarovsky crystals studded the bodice, and the fabric was a fine satin that flowed like water. The train was dramatic, and the box pleats at the back of the skirt gave volume to add grandeur to her walk down the aisle. She loved it!

Now, I don't have warm fuzzy feelings for this bride because she liked a dress I suggested for her. I like her because whenever she came into the shop over the next few months (and I'm guessing she was in about 15 times!) she was always the sweetest, kindest person - the exact opposite of bridezilla. Her personal accomplishments are many, both in career and hobby, so she was interesting to talk to, but never bragged about anything. And her mother? I could've added her to my family as well.

Well, she got married this past weekend. I saw the pictures - she WAS stunning! And as much as I loved the dress on her, the part that made her so beautiful (aside from the fact that she is a very pretty girl anyway) was the absolute JOY beaming from her face. That is why I love weddings!

But there is a moral to this story. Have you ever heard the expression "the squeaky wheel gets the grease?" In this case, I am pleased to announce the opposite axiom holds true - "you win more flies with honey"... in the end, everyone, including the Owner of the store loved her so much, and she ended up referring so many brides to us that bought their wedding gowns from us, that the Owner of the store gave her a full refund on her wedding gown. How's that for Wedding Karma?

Congrats, K.D.! We'll miss you!

3 comments:

Madison said...

A full refund, on the gown she actually wore? That is amazing!

Anonymous said...

No Way! That is so awesome and a very smart move on the owner because now the bride will refer even more people to you guys!!!

I am a nice person and yes, I will admit, I hate the squeaky wheels in life, sometimes they get it all and the nice one don't, however I would never change a thing about me.

It is so wonderful to hear this story.

Erin Janda Rawlings said...

That is an awesome story!! Lady Karma can be so kind!